Your abandoned users aren't lost.
They're waiting.
Your analytics show where users drop during onboarding.
We're talking to teams about how to bring them back.
20 minutes. No pitch. No prep. Confidential.
Early participants receive the Recovery Insights Brief: an anonymized snapshot from all 10 conversations.
“We can see users dropping from the funnel, but finding the patterns and helping specific users requires too many people parsing insights. It should take one person, not seven.”
— Ops leader at a B2B SaaS, discovery interview (anonymized)
Are you a fit?
We're speaking with teams where recovery work is real and costly today.
Best fit right now
- PLG B2B SaaS with trials or freemium
- Teams already using product analytics
- Ability to send targeted emails or in-app help
- Access to help docs or "how-to" content
What we're exploring
- Detecting stuck behavior (rage clicks, exits, dead ends)
- Mapping behavior → the right help doc
- One-click resume into the exact step
- Measuring impact with built-in holdouts (isolated control groups)
Share what's broken. Get back the patterns.
We're talking with teams where dropout recovery is a real problem today.
You'll receive: The Recovery Insights Brief
A concise snapshot covering:
Time spent finding/diagnosing dropouts vs. doing recovery outreach
Current recovery methods and rough success rates
Whether dropout points are similar or unique across companies
Who owns recovery (CS, Growth, Product, or nobody)
Shared only with the 10 participating teams. Fully anonymized.
20-minute discussion about:
- How you currently spot and handle users who abandon
- What you've tried for recovery (and how it's working)
- Who's responsible for bringing users back
- Which dropout points you actively monitor
20 minutes. No pitch. No prep. Confidential.
You share insights. We send back the Recovery Insights Brief.